Privacy Policy
Privacy Policy
1. Introduction
Pulse UpTime (“the Service”) is committed to protecting your privacy. This Privacy Policy explains what information is collected, how it is used, and how it is protected when you use the Service.
By using Pulse UpTime, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information
When you create an account, we may collect:
- Name or display name
- Email address
- Password (stored securely and never in plain text)
Contact Information
If you choose to enable notifications, we may collect:
- Phone number (for SMS alerts)
- Push notification tokens (e.g., Pushover user key)
Monitoring Data
When using the Service, we collect data related to your monitors, including:
- Target URLs, IP addresses, or hostnames
- Monitoring results (status, response times, logs)
- Incident history and notes
Technical Data
We may automatically collect:
- IP address
- Browser type and user agent
- Access timestamps
3. How We Use Information
Information collected is used to:
- Provide and operate the monitoring service
- Perform checks and track system availability
- Send notifications (email, SMS, push)
- Maintain account functionality and user settings
- Improve performance, reliability, and security of the Service
4. Notifications and Third-Party Services
Pulse UpTime may use third-party providers to deliver notifications and operate infrastructure.
These may include services such as:
- Twilio for SMS delivery
- Email delivery providers
- Hosting and infrastructure platforms
Information necessary for these services (such as phone numbers or email addresses) may be shared with these providers solely for the purpose of delivering notifications.
Pulse UpTime is not responsible for delays, failures, or issues caused by third-party services.
5. Data Retention
Pulse UpTime retains data only as long as necessary to provide the Service and maintain account functionality.
This may include:
- Monitoring logs and history
- Account and configuration data
- Notification settings
Data may be deleted or anonymized after a period of inactivity or account termination.
6. Data Security
Reasonable measures are taken to protect user data from unauthorized access, disclosure, or alteration.
However, no system is completely secure, and Pulse UpTime cannot guarantee absolute security of data transmitted or stored.
7. User Responsibilities
Users are responsible for:
- Keeping account credentials secure
- Providing accurate contact information
- Ensuring monitoring targets do not violate laws or third-party terms
8. Cookies and Tracking
Pulse UpTime may use cookies or similar technologies to:
- Maintain login sessions
- Store user preferences
- Improve user experience
No invasive tracking or advertising profiling is performed.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Request export of your data
Requests can be made through the Service.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. Continued use of the Service after changes are made constitutes acceptance of the updated policy.
11. Contact
For questions regarding this Privacy Policy, please contact support through the Pulse UpTime platform.